What are nurse call systems?

Nurse call systems are a useful method used in a wide range of facilities by patients to alert nurses in the event of an emergency. Basically, when the patient is in need of anything, they are able to click a button, which sends a signal or buzzer off at the nurses' station.  This notifies the nurses which patient is in need of attention for prompt action.

Why are nurse call systems important?

Nurse call systems are reassuring to patients as well as relatives who do not need to worry as much, knowing that trained nurses are only a button away, and this helps patients lead a more independent lifestyle.  This system is also a relief to nurses, who do not constantly have to check up with patients. If a patient is in dire need of assistance, they do not have to shout or scream for help; instead they can just use the nurse call system with the least amount of effort.

Where are nurse call systems used?

All health care facilities, including hospitals, assisted living centres, nursing homes, senior facilities and others that look after older patients or those suffering from chronic health problems should incorporate nurse call systems.

What types of nurse call systems are available?

Conventional nurse call systems are quite basic – this is where when the patient clicks a button, a buzzer goes off at the nurses' station. This is the simplest and cheapest type of nurse call system available. Unfortunately the alarm can be reset at the nurses end itself, without the patient knowing if his/her call has been acknowledged, and there is no option to store information as this system is in analogue mode. To counter these disadvantages, new and improved digital nurse call systems which include LED displays, audible alerts and visual notifications are now used. Nurse call systems now also come in a wireless form, increasing convenience and usage.

What should a good nurse call system have?

A good nurse call system should be safe, lightweight and easy to use.  It should not be cumbersome to carry around, and should be easy to operate for both patients and nurses. The last thing one needs in an emergency is a complicated device to handle! Also, a two way communication system is ideal, so that the patient can receive acknowledgement that their call has been received securely and that help is on the way.