What Your Telephone Conversation Illustrates:

A phone conversation is extremely revealing regarding temperament. When someone is smoking during a telephone conversation, if he finds it interesting he will usually put the cigarette, cigar or pipe down and get back to it afterward. Should he become agitated, he will often be seen picking it up, flicking the ashes and when he is furious he will grind it out, reflecting extreme antagonism and disagreement.

Sprucing oneself reflects the dating game, even though not seen, the gesture of sprucing suggests one wanting to look his best for the other-certainly being interested in that person.

When the front of the person speaking on the telephone is seen, he is probably hiding nothing. Nevertheless, it does not appear to be the utmost of concentration. When the caller’s back is turned to the outside, and especially when at first, the caller’s face was to the outside and suddenly turns where he cannot be seen, privacy is desired and the conversation is very important.

It’s obvious that without knowing the particular conversation, that no accurate analysis can be performed. There are hints nevertheless, when certain key words are offered. These points of interest are extremely vital in considering that you may never have met the person on the other side, and important decisions must be made regarding the conversation.

Adjectives And Adverbs:

Besides all the obvious hints that one can muster, any adjectives or adverbs that a caller states defines the caller’s feelings about them. For example: “I saw the large building and I am sure I can get a fair price for it.” This sentence actually has two modifying words, large and fair. The caller is signifying that as far as he is concerned, the building is large, that is an outstanding point in his mind. Considering that, he believes that he can get a fair price for it. You on the other side of the line must consider firstly, what does he mean by the word fair and perhaps more importantly, the caller truly believes the building to be large. Why then does he feel that he would only get a fair price? At that point, that and similar questions should be asked.

Beginning And Ending:

Be attentive to how your party introduces himself/herself. Is the tone friendly, businesslike, impersonal? Compare this with how your party ends the conversation. When it is similar, this is an indication that no airs concerning your counterpart were put on. When obviously different, the ending is much more telltale of the  true personality.

But:

“I would love to move but my job is here in the city.” Whenever the word ‘but’ is used, there is some type of rejection. The caller is saying my job here in the city is more important than his wanting to move. It’s as if he is saying the statement that follows the but exclusively. One may then ask, if what follows the but is more important, why does the person state the preceding clause? That’s simple. By stating the preceding clause, he leads you to think-and sometimes this is consciously-that the preceding clause has interest to him-relating this to you, nevertheless, what follows the but is uppermost on his mind.

Interrupts/Listens:

Be particularly aware whether your counterpart lets you finish speaking or interrupts. Not only does allowing you to finish your sentence reflect good manners, the chances are much better that you were being listened to-than if you were interrupted. Interrupting shows a lack of respect and definitely not listening.

Pitch/Unclear:

Take note as to the general level of the voice pitch. If there are changes, they definitely have significance. This can point to dishonesty, embarrassment, rage, etc. When becoming aware of these changes, keep in mind the aforementioned possibilities. In the duration of your conversation, see which one fits. The same holds true regarding words that were not said clearly.

These notes are of particular importance in telephone conversations, because the wherewithal to analyze the other side is nil, nevertheless these points are of course also true when face to face.