You are on the phone talking to a customer when your manager walks into your work area. He needs you to do something for him. Now the fun starts as you desperately start searching for a piece of paper to start scratching down notes. In my travels I am always amazed when I observe so many managers and employees still using paper scraps and sticky notes to write down important information.
I suspect the ‘hunting and pecking’ for something to write on is a common scene in so many workplaces. Jotting notes on loose pads of paper, using sticky notes for phone numbers and scrawling a customer reference on the back of an envelope or business card are all symptoms of poor personal organisation.
The cost of not being able to find information quickly is high and very stressful. How will you explain to your manager that you forgot to write down the critical information from the recent phone call? H
ow will you explain to the client that you need them to repeat that request they wanted to you follow up? Surely there must be a better way to keep track of all the things you need to do? Of course there is!
The powerful spiral notebook
Keeping an A4 or the smaller Quarto size spiral notebook with you at all times gives you a central repository for your information. By keeping it open on your desk and using it as a day book, you can keep all of your To-Do lists, meeting notes, requests, ideas and thoughts in one place. Your spiral notebook is something you can easily refer back to when you need to access the information.
How to get the most out of a spiral notebook
Idea #1:Start each day with a new page. Draw a horizontal line through the middle of the page. At the top of the page write the date and day. You can use the top half as a to-do list and the bottom half for your notes and other information. Remember, you can use any many pages as you like for each day. Just start every new day with a new page.
Idea #2:Carry your notebooks with you… almost everywhere. Meetings, catch-ups with colleagues or your manager. It’s something that comes in very handy when your mobile rings and you need to write down some information from a customer.
Idea #3:Finally, don’t begin using a new spiral notebook until you have completed the first. It’s a good idea to write the start and finish date of the book on the front cover - that way, when you are searching for information later on, you won’t need to search through the entire book to determine what’s in there and what isn’t.
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