Caregiver burnout problems is not exactly something new. It has effects on both the actual person providing the service as well as the recipients. A lot of people who get medical help of some sort are stuck in the dark, left unaware of the problems that are going on around them when the provider is exhausted.
Being a caregiver; a social worker, nurse, home care aid, doctor, specialist, volunteer etc, is not an easy job to do. It takes years of dedication and hard work to get you where you want to be. However, what isn't emphasized too much in training, is the hardship, and lack of support you may get at your job around these issues.
As much as we need the caregivers, often the funding is just not there. This puts extra stress on the ones already on the job, and stress can lead to exhaustion, resentment and even an aloofness in order to cope with the responsibilities. How does this effect you as a patient?
Well, there may be longer wait times, because there can be fewer people to help you. You also may see fatigue in those who work with you. If you feel that your concerns aren't being heard and that they are overlooked, you need to bring this up to the provider. Also, it helps to try to be friendly and compassionate to your helper. Ask them how they are doing. Tell them they look tired. Give them concern back and they'll appreciate it.
With the increase in stress levels, there are more and more mistakes that happen. Wrong chart may be given for a person. Medication can be given improperly. Be vigilant and if you are seeing mistakes, speak with a supervisor.
How does this effect you as a provider?
Look at your schedule. Can you do some exercise before your shift begins or find ways to energize yourself during the day? If you are a counselor, engaging in group supervision can be a good way to speak about problems of the job, how to deal with overload and other concerns. Bring snacks to work that give you a boost rather than just sugar treats. Try to investigate what aspect of the job you find draining. Do you pick up the slack for other workers too much? Are you unable to draw boundaries with certain patients? Speaking to your supervisor can also be a way to get your work environment more manageable.
Burnout effects everyone and getting to the root of it is helpful to bring back the initial interest in helping people.
