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Stress in the workplace is becoming more common these days. Among factors that contribute to workplace stress are competition among employees, large workloads, negative work attitudes, quality control, legal challenges, training, and office politics. It is time for the management to be aware of the how serious stress levels are in their respective departments and review the best Stress Management solutions for its employees. Here are the top ten causes of stress as described by The Global Business and Economic Roundtable on Addiction and Mental Health:
1. Lack of Control – It is vital to take into account the opinion of workers of the ground level before implementing a new policy that could change their work orientation. If workers are forced to accept change when they have no say at all, they would feel that their voice is unimportant to the management. View how employees respond to the ideas, and consider any alternative that would create a win-win situation for both parties rather than force-feeding employees. Stress management is about having a productive and effective work environment.
2. Lack of Communication– Two-way communication is always the best method when it comes to conveying messages to all workers. Hold a session on Employee Communication to announce company profit, lost, revenue, future planning, current situation, bonuses, etc. instead of using static communication tools like memos all the time. Be open to their suggestions. When this is successful, you will see that everybody is proactive and contributive where communication is concerned.
3. No Appreciation– When an employee shows better job performance, or improves on attendance or in any other aspects of job, sincere praise would greatly increase their motivation and self-confidence. Small gifts on their birthdays will also make them feel appreciated. Tell them how much the company appreciates their service. Nothing enlightens a busy day more than having a caring and appreciative boss.
4. No Feedback: Good or Bad?– Let the employees know if they have been doing things right or if they need to improve on some areas by providing professional feedback through personalized reply. When they submit their work, or propose some ideas to you, at least listen to them. Occasionally employers may not even realize that some workers feel ignored, stressed and in need some attention.
5. Career and Job Ambiguity- Helplessness happens when people are feeling uncertain about their jobs, especially when rumors like salary delay, retrenchment, mergers, and plant closing spreads. It is important to keep workers informed about current situations despite the already stressed situation.
6. Unclear Policies and No Sense of Direction– In order to get employees to understand company policies, we must encourage both passive and active two-way communication through bulletins, group discussions and memos and ensure that the message is clear to everybody. Distribute printouts of guidelines to the relevant employees to reduce chaos in the workplace. Also allow some time for employees to adjust to any new situations.
7. Mistrust and Unfairness–Be careful of how you treat your employees and try your best to be fair, unbiased and balanced in your judgments. Keep an open-door policy with employees to avoid misunderstanding, and to help find out what people think about managerial decisions. Treat everybody equally to build sense of trust between you and the employees.
8. Pervasive Uncertainty– Reinforcing new policies may give stress to employees as they may be used to the old style of doing their job. To help them out, prepare detailed instructions in black and white for everyone to refer to. One good tip on reducing the stress is to train the employees whenever there are new implementations in the office, to provide the knowledge on the new policies.
9. Random Interruptions– Walk-ins, call-ins, ringing mobile phones, and spontaneous, constant demands from managers and supervisors always disturb employee focus on the job he's doing and stresses him out. Proper allocation of time, work distribution, and knowing how to handle busy situation can reduce this stress.
10. Workload– Having too much to do, or too little to do can also put stress on people. Managers must be aware of the amount of work they are putting on everyone and help to prioritize which task comes first. They should also know the right number of people to hire. Divide work according to each employee's expertise, and give training for those who are lacking experience.
Stress management in the workplace is vital. Stress-related illness like heart attack, insomnia, high blood pressure, and mental problems are on the rise and can be the result of not having proper stress management techniques in place.
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