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I was regularly visiting my Grand Mother, who suffers with Vascular Dementia, at her care home while my parents were away on holiday.  On time, I was helping her to put on her cardigan because it was cold.  Several pills fell from her pocket on to the floor!  I had no idea if they were her own medication or if they belonged to someone else!  When I went to report the matter, the care nurse said she would look into the matter and speak with the care nurse who was responsible for my Grand Mother.  I was told not to worry at all about it.

I knew that the nurses were supposed to make sure the residents take their medication and sign to confirm if they had have done so.  I wasn’t happy and decided to speak with the care home manager directly the next day.  After an investigation was carried out, it turned out the nurse I’d spoken to was in fact the nurse responsible for my Nan, a fact that she neglected to mention, and the paper work or ‘care sheet’ for my Grand Mother had been changed to make it look like she’d refused to take the previous days medication.

I have since learned that University of London researchers found 7 out of 10 residents had received the wrong medication, having carried out inspections of 55 homes.  I found this information startling, excuses like over-worked staff, poor teamwork and complex medication have been offered.

These inspections took place in the mornings when most of the daily drug courses were be taken.  Out of 256 residents being monitored there had been 178 cases where there had been a mistake made and some residents were the victims of more than one error!

The most common mistakes involved wrong dosages, insufficient monitoring of residents after medication had been taken and people being given the drug at the wrong time. Luckily there were no major complications to the residents who were the victims of these errors and rather than blaming the care home staff, the researchers said they were often not given enough training about handing out medication.

Apparently CQC are investigating the matter further in hopes of reducing the amounts of errors made with dispensing medication.  For information on care homes and services try


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