First Situation

HOW TO GET ANSWERS FROM AN UNRESPONSIVE PERSON VIA VOICE MAIL

SITUATION:You have been trying to contact Susan. You have left numerous messages, but have received no response. How do you handle?

OUTCOME DESIRED :You want to talk to Susan about an important matter, and you don't want to appear to be a pest.

OTHER PERSON'S VIEW:Maybe she knows she will be unable to accommodate your request so she doesn't see any reason to contact you...

Your employee Jill, is often late to work and leaves early. Her work is behind and other employees in the department seem to always be picking up the slack for her. Jill is polite and friendly and, while she's at work, seems to be concentrating. She rarely socializes with anyone at work, preferring to keep to herself. How would you handle this situation?

You have another employee, Mary, who is hardworking. She often brings work home with her and works through her breaks. Her...

"Don't be distracted by criticism. Remember-the only taste of success some people have when they take a bite out of you."- Zig Ziglar
One of the things that we all must develop in order to survive the gauntlet of extreme success is to grow a very thick skin.
That doesn't mean being a jerk or arrogant. Instead, what it DOES mean is having a knowing that you are on the right path and doing the right thing regardless of what some negative dream stealers may say about...

"Desire is the key to motivation, but it's the determination and commitment to an unrelenting pursuit of your goal - a commitment to excellence - that will enable you to attain the success you seek."- Mario Andretti
One of the best success lesson that I've ever learned encompasses only two words: BE RELENTLESS.
That means to be UNYIELDING in the pursuit of your goals. I understand that life happens. We all have set backs and sometimes not so much even set backs as...

"Pity the man who inherits a million and isn't a millionaire.Here's what would be pitiful, if your income grew and you didn't."- Jim Rohn
We've all heard of the countless stories of celebrities and lottery winners who "lose it" and end up penniless or at the very least squander away much of their fortune.
More money only makes us more of who are . Therefore, you should be making personal development a huge priority in your life in order to maximize your...

"Where ones treasure is there also is his heart."- Jesus
How and where do you tend to invest your earnings? Your kids? A worthy cause? Your own development? Stuff? This isn't some lecture about where you should be spending your money. You earned it and you should do exactly what you wish with it, enjoyment included.
What I will challenge you to do, however, is to simply ponder where you what you are devoting your treasure to and what an objective analysis about that...

"Life's real failure is when you do not realize how close you were to success when you gave up."- Anon
There's a saying that "you can't fail unless you quit". As cliche' as it may sound, it is one of the most profound tenets in all of personal development.
We've all had the experience where we see some amazingly successful, wealthy person "doing their thing" and we say to ourselves, "well that doesn't look so hard. I could do that.".

"Develop an "attitude of gratitude."Say thank you to everyone you meet for everything they do for you."- Brian Tracy
One of the best things that my speaking business mentor, multi-millionaire James Malinchak ( ) taught me was to always say "thank you". Well, actually my mom and dad taught me that first but James taught it in a different way.
He taught me that every time someone does something nice for you...does you a favor, gives you a gift, does...

"Success is not to be pursued; it is to be attracted by the person we become."- Jim Rohn
Its funny, the harder I "worked" at becoming success, the more elusive it seemed to be. Have you ever felt that way before?
Frustrating little paradox that it is, it is a universal truth that can drive you crazy if you get caught in its throes without the proper mindset.
I'm not at all applying that success does not take work, however, what I am saying is that the...

"Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved."- Winston Churchill
So many times I hear people speak of destiny as if it is something that is owed to them; something that all they must do is show up in order to attain.
Well you know what? That is a poverty mentality, and nothing could be farther from the truth.
At the same time, I don't completely blame most people for seeing it...